Studying for a career in tourism and hospitality opens up endless possibilities for future employment and adventure, in Australia and all over the world. Whether you already have a dream job in mind or you’re excited to see where a career in travel takes you, tourism training is designed to equip you with a wide range of skills and first-hand experience to ensure your success and adaptability in this dynamic sector.
There’s no shortage of job opportunities in tourism, but positions are still extremely competitive. Completing a comprehensive tourism course will put you ahead and help you get started in your new career with confidence. Here are just some of the practical and theoretical skills you’ll master when studying tourism and hospitality.
Management
Management positions may be a few rungs up the ladder, but the techniques of managing attractions, events and people will be valuable every step of the way. You’ll learn how every aspect of an attraction plays a key role in its success, from the stakeholders to the hospitality staff, as well as the bigger picture of how the national and global travel industries work.
Customer service
Happy customers are what hospitality is all about. You’ll learn how to interact with the public and business customers in a friendly, professional and helpful manner, including dealing with complaints and difficult people.
Finance
All businesses need to bring in reliable revenue to survive, and tourism companies are no different. You’ll learn how to plan an effective budget, manage revenue and set achievable short and long-term goals.
Marketing
You might have established the best attraction in the world, but no one will know about it without effective marketing. Learn how to advertise attractions, events and promotions on local, national and international levels, and how to engage with your target audience.
Sustainability
Environmental issues are taking on increasing importance in all industries, and learning how to implement and monitor sustainable work practices will make you a valuable asset to any team. You’ll also learn how to conserve endangered landscapes and cultural heritage for future generations.
IT skills
Technology is as integral to tourism and hospitality as other sectors. You’ll become an expert at using common software and tools to plan, coordinate and communicate, with the flexibility to adapt to emerging technologies in the future.
Is a career in tourism right for you?
Tourism is a major part of Australia’s economy and is developing rapidly in many parts of the world, so graduates will find plenty of opportunities to put their skills to the test, both at home and abroad. The diversity of career options in tourism and hospitality means there are positions to appeal to many types of people, but the sector is best suited to those who are passionate about travel and meeting people.
You options for tourism courses are almost as flexible as the job opportunities, whether you prefer to study full-time or part-time, take a short course to add to your existing qualifications, or sign up for apprenticeship and traineeship. Many of the skills you’ll learn during your tourism course and work experience are also transferable to other sectors and look great on your resume, so you’ll be well equipped for life even if you pursue a different career path later.
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